LeBlanc, Brandon August 14, If this new patch KB is installed before Update 3 kb there's a problem but if installed after there is not. Update 3 is an old update which has been out for a couple years or more, yet WU installs the newer patch before Update 3. If the updates are at the downloading rather than installation stage, then a slow or problematic connection could mean that the update is struggling to make its way through to your PC. Larson-Green stated that in the future accounting for Windows, Windows RT, and Windows Phone , Microsoft was "[not] going to have three [mobile operating systems]. I hope that this helps others with the same problem - any questions please post them and i will try to help bearing in mind I am an end user and by no means an expert in this - but I can follow instructions.